Privacy Policy

At Prime96 Casino, your privacy is our top priority. We are committed to protecting your personal data and processing it with care, transparency, and in accordance with applicable laws. This Privacy Policy outlines how we collect, use, and safeguard your information to ensure a secure and trustworthy experience on our platform.

By using our services, you agree to the terms described in this policy. We encourage you to review it regularly, as updates may be made to reflect changes in legal requirements or business practices.

What Information We Collect

We collect various types of personal data when you interact with our website, including:

Registration Details: Your name, email address, date of birth, country of residence, and other information submitted during account creation.
Verification Documents: Government-issued IDs, proof of address, and documents for KYC (Know Your Customer) compliance.
Financial Data: Payment method details, deposit and withdrawal history, cryptocurrency wallet addresses (if applicable).
User Activity Logs: Your gameplay history, time spent on the platform, and device/browser information.
Communications: Emails, chat transcripts, and messages exchanged with our customer support team.

This information helps us deliver secure, personalized services and fulfill legal requirements such as identity verification and fraud prevention.

How We Use Your Information

We use your personal data for the following purposes:

To create and manage your user account.
To process deposits, withdrawals, and bets.
To verify your identity and comply with regulatory obligations.
To detect and prevent fraud, money laundering, or other illegal activities.
To send you marketing communications, if you’ve given consent.
To improve our platform and personalize your gaming experience.
To comply with legal and licensing requirements.

These purposes allow us to maintain a safe, efficient, and enjoyable gaming environment while staying compliant with industry regulations.

Prime96 never sells or leases your personal information. However, we may share it under specific conditions:

Within Our Organization: To ensure seamless service delivery and compliance.
With Trusted Partners: Such as payment processors, ID verification services, and hosting providers — all bound by strict confidentiality agreements.
With Legal Authorities: If required by law or regulatory obligations.

Data sharing is limited, carefully controlled, and always done with your security and confidentiality in mind.

Data Security and Retention

We apply strong security protocols, including encryption, access controls, and firewall protection, to keep your data safe. Your personal information is retained only as long as necessary to meet legal obligations — typically a minimum of five years following account closure due to anti-money laundering laws.

These measures are in place to safeguard your information and meet compliance obligations without keeping your data longer than necessary.

Cookies and Tracking Technologies

Prime96 uses cookies and similar tracking tools to:

Remember your preferences and settings;
Analyze website performance and user behavior;
Support marketing and promotional campaigns.

Cookies enhance your experience on the site and help us understand how to serve you better. You can manage them through your browser settings.

Your Rights

As a user, you have the right to:

Access and review your personal data;
Correct or update any inaccurate information;
Request deletion of your data, where permitted by law;
Opt out of marketing communications at any time;
Object to or restrict data processing under certain conditions.

We are committed to honoring your privacy rights in line with applicable data protection laws. Contact us if you wish to exercise any of these options.

Policy Updates

We may update this Privacy Policy occasionally to reflect changes in regulations or business operations. Any updates will take effect immediately upon publication on our website. Continued use of Prime96 services after updates implies acceptance of the revised terms.

We encourage users to check this page regularly and stay informed about how their data is handled.